Crucial Conversations: Tools for Talking When Stakes Are High, Audio CD and books

By Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, Stephen R. Covey,
Publisher: American Media International

This is a book about how to effectively communicate with others during crucial moments that happen to everyone. They're the day-to-day conversations that affect our life.
The book offers useful tips in both dealing with your coworkers and at home with your family. It is often said that the quality of your life often comes out of the quality of your dialogues and conversations.

For example, if you find out that your 16 year old daughter is on the pill, how do you effectively confront her without making the situation worse?

How do you get your point across without offending anyone? How do you communicate clearly to get everyone on your bandwagon? What are the skills and techniques for working together that will enable you to win the largest contracts? According to the authors, this book will give you the tools to handle life's most difficult conversations. You'll learn how to:

(a) Prepare for high-stakes situations both at work and at home.
(b) Transform anger and hurt feelings into powerful dialogue.
(c) Make it safe to talk about almost anything (which is sometimes difficult at home, especially with your kids).
(d) Be persuasive, not abrasive. This is especially useful in business and the political arena.

Thank to original Uplouder
Publisher: McGraw-Hill, Pages: 256 Date: 2003-06-25
ISBN: 0972488901, ISBN : 0071401946
Audio (abridged) version, 65kbps, 65MB + 55 MB
RAR archive password: twilightzone
book : size=56MB | Zip PDF File

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Part 1 | Part 2 | Ebooks

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